Frequently Asked Questions
Everything you need to know about shopping with Marissa Collections.
What is your return policy for designer apparel?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that evening wear and final sale items are non-returnable.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight and two-day shipping options for urgent fashion needs.
Do you offer international shipping?
Yes, Marissa Collections ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.
Are the products on your site authentic?
Absolutely. We are an authorized retailer for all the brands we carry, ensuring that every piece is 100% authentic and sourced directly from the designers.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.